ITIL®4 Foundation Classroom

ITIL®4 Foundation Classroom
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  • Small class sizes (capped at 16)
  • High Pass Rate
  • Pre & Post Coursework Included
  • 30+ Locations
  • Onsite/In-House available
  • Official exams included
  • e-Certificate Included
  • Highly experienced trainers
  • Best price guarantee
  • Weekend Courses Available
  • Fast-track two-day course
Course Name Location Date Duration Price Availability
ITIL 4 FoundationLondon28-10-2019 3 Days£1,195
(Inc. VAT)
AvailableEnquireBuy Now
ITIL 4 FoundationLondon18-11-2019 3 Days£1,195
(Inc. VAT)
AvailableEnquireBuy Now
ITIL 4 FoundationLondon25-11-2019 3 Days£1,195
(Inc. VAT)
AvailableEnquireBuy Now
ITIL 4 FoundationLondon02-12-2019 3 Days£1,195
(Inc. VAT)
AvailableEnquireBuy Now
ITIL 4 FoundationLondon09-12-2019 3 Days£1,195
(Inc. VAT)
AvailableEnquireBuy Now
ITIL 4 FoundationLondon17-12-2019 3 Days£1,195
(Inc. VAT)
AvailableEnquireBuy Now

ITIL® is the world’s most widely recognised service management framework and 2019 has brought around an update to the syllabus. The world is getting ever closer to having a transition to the digital realm – the GDPR data regulation, the majority of information being stored online, and the rapid developments of AI and automation mean that this is set to continue.

ITIL® provides a practical, proven guidance for establishing a service management system which anyone in IT can benefit from; from the IT service delivery and provision roots, to Developers and Digital staff members, giving an end-to-end IT/Digital Operating Model, covering the full delivery of tech-enabled products and services.

ITIL 4 is formed by two different designation streams; ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL)

Designed to provide learners with greater clarity about how and where they can improve their skills

ITIL® Managing Professional (ITIL® MP)

  • ITIL® 4 Foundation
  • ITIL® Specialist: Create, Deliver & Support
  • ITIL® Specialist: Drive Stakeholder Value
  • ITIL® Specialist: High Velocity IT
  • ITIL® Strategist: Direct, Plan & Improve

ITIL® Strategic Leader (ITIL® SL)

  • ITIL® 4 Foundation
  • ITIL® Strategist: Direct, Plan & Improve
  • ITIL® Leader: Digital & IT Strategy

Exam Information

  • 40 multiple-choice questions
  • 26 marks or above (65%) need to pass
  • 60 minutes duration
  • Closed book format


  • Understand the key concepts of service management
  • Understand how the ITIL® guiding principles can help an organisation adopt and adapt service management
  • Understand the four dimensions of service management
  • Understand the purpose and components of the ITIL® service value system
  • Understand the activities of the service value chain, and how they interconnect
  • Course and exam accredited by PeopleCert
  • The course is the brand new ITIL®4 Foundation syllabus which you can have a thorough understanding of after just three days
  • The ITIL®4 examination is included in the price and will be taken on the last day of your training
  • All our courses come with a free CV review for guidance and tips on how you can make the most out of your first impression with every employer.
  • Pre-course support is included
  • Pre-course materials are sent to you via email before your course starts, so you have a head-start
  • Get to grips with the latest version of the world’s foremost service management framework
  • ITIL® is globally recognised in many industries, so you can improve your employment opportunities

The ITIL® courses on this page are offered by Simetral Ltd ATO of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Limited. All rights reserved.

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Exams Included