Tutor Support – ITIL® Mentoring Programme

Tutor Support – ITIL® Mentoring Programme
£129
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Our Mentoring Programme is designed to provide you with the utmost support as you study the ITIL® qualification. The dedicated mentor will help you to achieve your goals and drive you to success both during your course, and post course when you are in the professional workplace.

This support is delivered using our exclusive “Mentor+” platform which will provide you with one-to-one access to the tutor who will monitor your progress on the course, help set targets and support you every step of the way, so you can meet your objectives. Are you lacking the motivation to get on with the course or struggling to find time? Don’t worry, the tutor will help you set manageable goals, so you can complete the course and pass your exams. You are not alone.

Together with your tutor, you will set a customised programme of support that will fit around your life, daily commitments and preferred way of learning.

This supplementary course offering is ideal for you if you are:

  • New to service management or a junior service manager who is encountering ITIL® for the first time and find it a bit too overwhelming.
  • Aspiring service managers who wish to achieve ITIL® certification but need a greater understanding of the industry and how to apply the principles taught.
  • Senior managers who wish to utilise the principles to their maximum benefit.
  • Career changers who are retraining into project management.
  • Anyone who feels they would benefit from one-to-one access with a ITIL® expert.

Aside from mentoring, the tutor will also provide you with courseware and training, industry insights, trends and information that will benefit your greatly at this stage of your career in service management.

What’s Included

Email Support

Need a specific question answering? The email support gives you access to your very own expert. Any questions related to your service management methods will be personally managed by the expert and promptly answered.

Templates

A complete set of ITIL® template documents. Each template including a contextual text to guide you through completing each section.

Forum

An online discussion tool that opens endless feedback from colleagues around the world. Forums are monitored regularly by our experts who frequently contribute detailing any key actions that are relevant and keeping the forums lively.

Implementing ITIL®

A full presentation on best practice approaches to implement and tailor ITIL® to your working environment.

Exam Preparation

Support to help you fine tune your exam approach with essential learning and preparation for both exams.

Webinars

Regular webinars dedicated to each of the ITIL® processes and themes. This will help you to form an important part of your continued professional development. These will be live and recorded so you can catch up should you miss one, also includes Q&A sessions.

Industry Information

Regular updates on hot topics, ideas on projects as well as hints and tips.

ADVANTAGES OF THE COURSE

The Mentor+ programme is a central component for any ITIL® Service Managers’ armoury and is the ideal companion for any ITIL® course. It provides you with unrivalled support through the Mentor+ platform for everything course and industry related, complementing any ITIL® training course easily and effectively.

Course Code
EC113736
Type
Subscription
Course Access
1 Year
Exams Included
No
Processor
1 gigahertz (GHz)
RAM
1 GB
Operating Systems
Windows 7
Windows 8
Windows 10
Mac OS
iOS
Browsers
Internet Explorer 8 or above
Google Chrome
Safari 6 or above
Mozilla Firefox
Windows, Mac, iPhone, iPad, Android
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